Atelier Care

Sizing, Shipping & Heritage Care

Everything you need to know about our hand-tailored garments, worldwide shipping timelines, and our seamless return process.

Our Commitments

Boutique Service Standards

Worldwide Delivery
7-Day Window
Razorpay Secured

Shipping & Timelines

Returns & Exchanges

Safe Transactions

Each piece is hand-finished. Domestic orders arrive within 5–7 business days; international shipping takes 7–12 business days via trusted express couriers.

We offer complimentary 7-day returns on all unworn, unaltered garments. Simply contact our atelier to initiate a pickup.

Your security is paramount. We accept all major credit cards, UPI, net banking, and wallets through fully encrypted Razorpay gateways.

Common Inquiries

Frequently Asked Questions

Sizing & Custom Tailoring

Heritage Fabric Care

Our garments follow a standard luxury size chart. We offer minor length adjustments on select Anarkalis and Kurta sets. Contact our atelier with your measurements.

Because we use premium hand-loomed silks, delicate organzas, and intricate hand-embroidery, we strictly recommend dry cleaning to preserve the drape.

Tracking Your Order

International Duties

Once your order is dispatched from our New Delhi atelier, a tracking link will be sent via email and SMS to monitor your shipment in real-time.

For international shipments, custom duties or import taxes may apply depending on your country's regulations and are handled at delivery.

Still have questions?

Our concierge is available daily to assist with sizing, styling, or order inquiries.